A Meta-Analysis of Response Rates in Web- or Internet-Based Surveys

By Colleen Cook, F. Heath, Russel L. Thompson. 2000

2,688 citations recorded by the source corpus.

Subfields: General Health Professions, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/835f29b37293383855dd5fdd5f67a8ce820d4e25

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In General Health Professions

In Sociology and Political Science

Citations in the corpus

A comparison of threats, vulnerabilities and management approaches in global seagrass bioregions (2012, result): “The web-based vulnerability survey received an aboveaverage response rate of 45% (total = 59) relative to similar surveys (Halpern et al 2007) and to online surveys overall (Cook et al 2000).”
A Structural Model to Examine How Destination Image, Attitude, and Motivation Affect the Future Behavior of Tourists (2009, result): “The survey had a response rate almost of 96%, which is higher than rates for traditional mail or e-mail surveys ( Cook, Heath, & Thompson, 2000 ).”
Differential response rates in postal and web-based surveys in older respondents (2009, result): “It is hypothesized that the Web-based survey will have a lower response rate than the postal survey, in line with previous studies (Bosnjak and Tuten 2001; Braithwaite et al. 2003; Cook et al. 2000; Couper 2000; McDonald and Adam 2003; Sax et al. 2003).”
Unit (non)response in Web‐based access panel surveys: An extended planned‐behavior approach (2005, background): “Another prescriptive framework sometimes misunderstood as a descriptive theory of survey participation is based on Cialdini’s persuasion principles and was proposed by Groves, Cialdini, and Couper (1992). In essence, this approach integrates social exchange, cognitive dissonance, and self-perception”
A decade of studying implicit racial/ethnic bias in healthcare providers using the implicit association test. (2017, background): “…for non-response bias are supported by studies examining why professionals may refuse to 324 participate in surveys, which include lack of interest in the topic, sensitive nature of the topic, 325 and concerns for confidentiality (Sudman, 1985; Fan& Yan., 2010; Cook et al., 2000; Price, 326 2000).”
Psychological contract breaches and employee voice behaviour: The moderating effects of changes in social relationships (2014, result): “Thus, our response rates for the second, third, and fourth survey administrations were higher than those typically observed in electronic surveys (Baruch & Holtom, 2008; Cook et al., 2000; Shih & Fan, 2008).”
Teachers’ Knowledge of Evidence-Based Interventions and Available School Resources for Children with Emotional and Behavioral Problems (2011, background): “Researchers have reported that the average response rate for online surveys was 40% ( Cook et al. 2000 ), and 40% is the necessary percentage to ensure accurate, representative data (Kramer et al.).”