Qualitative Research Methods for Evaluating Computer Information Systems

By Bonnie Kaplan, Joseph A. Maxwell. 2005

982 citations recorded by the source corpus.

Subfields: Information Systems, Management Information Systems, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/82c6cc13c79faa10422f3a4e4d8ffa03e40af5a1

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In Information Systems

In Management Information Systems

In Sociology and Political Science

Citations in the corpus

Organizational issues in the implementation and adoption of health information technology innovations: An interpretative review (2013, neutral): “This has allowed producing an integrated account of technical, social and organizational dimensions that need to be considered when implementing HIT, drawing on evidence from disparate bodies of knowledge and varying theoretical backgrounds [8,16,22–43].”
Does Sample Size Matter in Qualitative Research?: A Review of Qualitative Interviews in is Research (2013, background): “Abundant qualitative research exists in the IS field, including a variety of reviews and recommendations tailored specifically to the use of qualitative methodology in the IS field [1, 9, 16, 17, 18, 19, 26, 40].”
An evaluation framework for Health Information Systems: human, organization and technology-fit factors (HOT-fit) (2008, methodology): “A formative evaluation was undertaken of the adoption of FIS to identify system problems as they emerged and to improve the system as it was developed [40].”
Factors that influence teachers’ adoption and integration of ICT in teaching/learning process (2018, background): “As stressed by Kaplan and Maxwell (1994), the primary goal of interview is to elicit the respondent’s views and experiences in his or her own words rather than to collect data that are simply a choice among pre-established response categories.”
The manager as coach as a driver of organizational development (2010, background): “Hence the research does not assign variables but focuses on the complexity of human sense (Kaplan and Maxwell, 1994) and the phenomenon can be explained within the context of the organizations they work within.”
Exploring the role of customer relationship management (CRM) systems in customer knowledge creation (2014, methodology): “The case study method was a suitable approach since it allowed the researchers to learn about CRM systems in their natural settings, and to explore the structure and complexity of knowledge creation processes [5,14,31,43,75].”