Psychological Barriers: Lurker and Poster Motivation and Behavior in Online Communities

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Understanding user participation in online communities: A systematic literature review of empirical studies (2015, background): “A large number of lurkers may increase the popularity of a community in terms of ﬁgures, because they generate website trafﬁc and increase hits, but they do not necessarily contribute to the success of an online community in terms of content (Ridings, Gefen, & Arinze, 2006).”
Research Note - The Impact of Community Commitment on Participation in Online Communities (2011, background): “Some members of an online community feel a sense of indebtedness or loyalty towards the community (Ridings et al. 2006), which may appear to others as altruism (Wasko and Faraj 2000) or empathy (Preece 1999).”
eWOM as Source of Influence: The Impact of Participation in eWOM and Perceived Source Trustworthiness on Decision Making (2014, background): “…is consistent with the conclusion that consumers who usually write opinions on the Internet are more involved with this communication process (Ridings, Gefen, and Arinze 2006); thus they will be more critical with this communication process when evaluating the source and before taking into…”