Leveraging Information Technology Infrastructure to Facilitate a Firm's Customer Agility and Competitive Activity: An Empirical Investigation

By Nicholas H. Roberts, Varun Grover. Journal of Management Information Systems, 2012

516 citations recorded by the source corpus.

Subfields: Management Information Systems, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/7d8a34000653530b9b9bf76014087e364e9864fa

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In Management Information Systems

In Strategy and Management

Citations in the corpus

Information technology and the search for organizational agility: A systematic review with future research possibilities (2019, background): “Roberts and Grover (2012) The degree to which a firm is able to sense and respond quickly to customer-based opportunities for innovation and competitive action.”
Quo Vadis, Dynamic Capabilities? A Content-Analytic Review of the Current State of Knowledge and Recommendations for Future Research (2018, background): “Inter-organizational structure Pattern of relationships through which firms are connected to each other Jansen et al. (2005), Roberts and Grover (2012) 6 (2.0”
Exploring the relationships between IT competence, innovation capacity and organizational agility (2017, methodology): “Such a capacity to match demand to supply is in large part because of the IT platforms that link Dell and its partners in a supply web and the extensive digitization of business processes that allows information sharing and coordination (Roberts and Grover, 2012).”
Digital Technologies as External Enablers of New Venture Creation in the IT Hardware Sector (2018, background): “…technologies with low relationality exchange resources with a small number of homogeneous actors, which allows the technologies to adapt to the idiosyncratic interaction requirements of these actors and, thus, to improve coordination eﬃciency and the speed of resource ﬂows (Roberts & Grover, 2012).”
How can SMEs successfully navigate VUCA environment: The role of agility in the digital transformation era (2022, background): “Roberts and Grover (2012) concluded that agility strengthens the competitive position of firms.”
How Does Sustainable Leadership Influence Sustainable Performance? Empirical Evidence From Selected ASEAN Countries (2020, background): “Developing such dynamic capabilities lead to better performance (Chien & Tsai, 2012; Roberts & Grover, 2012).”