University Student Satisfaction: An Empirical Analysis

2008

161 citations recorded by the source corpus.

Subfields: General Health Professions, Information Systems and Management, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/7c76da0f66056cbbace09c05946533b6439a266f

Citations in the corpus

• Tourist behavioural intentions in relation to service quality and customer satisfaction in Kinmen National Park, Taiwan (2011, unknown): “According to the extant literature, the primary and sub-dimensions of service quality have been identifi ed for a variety of industries such as the education, health care, retailing, tourism, telecommunication, technology, transport and recreational sports sectors using a hierarchical model as a fra”
• A Study of Experiential Quality, Experiential Value, Experiential Satisfaction, Theme Park Image, and Revisit Intention (2018, unknown): “…positively affect access quality. overall perceived Experiential Quality Several studies (e.g., Brady & Cronin, 2001; Chen et al., 2011; Clemes et al., 2007; Clemes et al., 2009; Clemes et al., 2013; Clemes et al., 2014; Mohi, Wu, & Wong, 2013; Shonk & Chelladurai, 2008; Wong, Wu, &…”
• Student satisfaction in higher education: a meta-analytic study (2017, unknown): “Paradoxically, other studies demonstrated strong relationships between these two constructs, for example, Ledden and Kalafatis (2010) and Clemes, Gan, and Kao (2008).”
• Authentic assessment in business education: its effects on student satisfaction and promoting behaviour (2018, unknown): “While the notion of student satisfaction has been extensively researched in the literature (Brown and Mazzarol 2009; Carter 2009; Clemes, Gan, and Tzu-Hui 2007; Elliott and Healy 2001; Sojkin, Bartkowiak, and Skuza 2012), most student satisfaction research in the past are based on student…”
• Student co-creation behavior in higher education: the role of satisfaction with the university experience (2015, unknown): “Gabbott, 2004), university layouts (Ford, Joseph, & Joseph, 1999), social environment (Clemes et al., 2008), and campus climate (Elliott & Healy, 2001).”
• A Study of Experiential Quality, Perceived Value, Heritage Image, Experiential Satisfaction, and Behavioral Intentions for Heritage Tourists (2017, unknown): “Some of the subdimensions are different in content from the subdimensions identified for the higher education sector (Clemes, Cohen, & Wang, 2013; Clemes et al., 2007), the health care industry (Dagger et al., 2007), the life insurance industry (Mittal, Gera, & Singhvi, 2013), the recreational…”
• Assessing student satisfaction in transnational higher education (2013, unknown): “Clemes et al. (2007) observe that more recently researchers have viewed customer satisfaction as a summary of emotional and cognitive responses that pertain to a particular focus (such as expectations or actual experiences), which occur after consumption or after accumulative experiences.”