Tourist behavioural intentions in relation to service quality and customer satisfaction in Kinmen National Park, Taiwan

By C. Chen, Hong-Tau Lee, S. Chen, Tsun-Hung Huang. 2011

143 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/8aa6756f1a831ef9d2805c9dd6ebe6c2dc58ad7c

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Hung-Che Wu
2. Mengyun Li
3. Tao Li
4. Kuo-Chien Chang
5. Ching-Chan Cheng
6. Chi-Han AI

In Sociology and Political Science

1. Hung-Che Wu
2. Mengyun Li
3. Tao Li
4. Kuo-Chien Chang
5. Ching-Chan Cheng

Citations in the corpus

• A Study of Experiential Quality, Experiential Value, Experiential Satisfaction, Theme Park Image, and Revisit Intention (2018, methodology): “To assess visitors’ perceptions of the four primary dimensions and extracted 11 subdimensions of experiential quality, the measurement items to measure primary and subdimensions were adapted from several researchers (e.g., Brady & Cronin, 2001; Caro & Garcia, 2007; Chen et al., 2011; Clemes et al., ”
• Examining the Effect of Tour Guide Performance, Tourist Trust, Tourist Satisfaction, and Flow Experience on Tourists' Shopping Behavior (2014, methodology): “Moreover, this result is similar to the findings of the buyer–supplier relationships presented in the study of Chen et al. (2011).”
• A Study of Experiential Quality, Perceived Value, Heritage Image, Experiential Satisfaction, and Behavioral Intentions for Heritage Tourists (2017, methodology): “Two subdimensions making up access quality have been identified in the literature: (a) convenience (Chen et al., 2011) and (b) information (Wu, 2012).”