Understanding changes in mental workload during execution of goal-directed tasks and its application for interruption management

By Brian P. Bailey, Shamsi T. Iqbal. TCHI, 2008

355 citations recorded by the source corpus.

Subfields: Information Systems and Management, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/789e042de0301576e95701944069a2670666c971

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

In Human-Computer Interaction

Citations in the corpus

Eye tracking cognitive load using pupil diameter and microsaccades with fixed gaze (2018, methodology): “Such real-time time applications could, for example, be used as a means of reducing interruption costs if notifications can be delivered at moments of lower mental workload during interactive task execution, e.g., as shown by Bailey & Iqbal [63].”
Productivity Decomposed: Getting Big Things Done with Little Microtasks (2016, background): “The cognitive and motivational dimensions of microtasks have been explored in a broad spectrum of domains, ranging from attention and interruption management [1] to education [5] and game design [10].”
Estimating cognitive load using remote eye tracking in a driving simulator (2010, background): “For driving, this can include lane departures, steering wheel variance, visual attention to the outside world, etc. Physiological measures include pupil dilation [Bailey and Iqbal 2008], heart-rate variability, and galvanic skin response.”
Chain Reactions: The Impact of Order on Microtask Chains (2016, background): “Research shows that interruption from a secondary task harms subsequent performance on the primary task [5][19] and increases stress [30], even though people tend to underestimate the cost of these interruptions [27].”
Pardon the Interruption: An Integrative Review and Future Research Agenda for Research on Work Interruptions (2019, background): “It is lowest between two subtasks rather than in the middle of a subtask, making the interruptions near the former point cognitively less taxing (e.g., Bailey & Iqbal, 2008; Bailey & Konstan, 2006).”