THE* Rules of Stakeholder Satisfaction (* Timeliness, Honesty, Empathy)

By Kelly C. Strong, Richard C. Ringer, Steven A. Taylor. 2001

128 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/729b659dbd45a43d575bea377f6dc53f003990ad

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. J. Tribó
2. Jordi A. Surroca

In Strategy and Management

1. J. Tribó
2. Jordi A. Surroca
3. H. Al‐Shaer
4. J. Wolf
5. Jennifer Martínez‐Ferrero
6. Isabel‐María García‐Sánchez

Citations in the corpus

• Corporate Responsibility and Financial Performance: The Role of Intangible Resources (2010, unknown): “Such beliefs should stimulate the formation of trust between stakeholders and the firm, resulting in closer relationships and greater stakeholder satisfaction (Strong et al., 2001).”
• Managerial Entrenchment and Corporate Social Performance (2008, background): “Accordingly, stakeholders that own resources relevant to the firm’s success will be more willing to offer their resources in the expectation of fulfillment of their different claims and needs (Strong et al., 2001).”