Interpreting the impact of knowledge management processes on organizational performance in Chinese higher education: mediating role of knowledge worker productivity

By Umar Farooq Sahibzada, Jianfeng Cai, Khawaja Fawad Latif, Zahid Shafait, Hassam Farooq Sahibzada. Studies in Higher Education, 2020

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ABSTRACT Based on Knowledge-Based View, the study examines the effects of knowledge-oriented leadership on knowledge management processes in research universities and test the direct association among knowledge management processes and organizational (university) performance. This study further examines the mediating role of knowledge worker productivity between knowledge management processes and organizational performance. This study used a sample frame of 536 academic and administrative employees from research universities of China, furthermore, the assumed logical associations were analyzed using PLS-SEM. Irrespective of enhanced stature of knowledge management in higher education institutions, there is a lack of studies that examine the inter-relationship of knowledge management, knowledge worker productivity and organizational performance. The current study is an initial pool of researches that empirically examines the interface of knowledge-oriented leadership, knowledge management processes, and higher education performance while enlightens the valuable insights into the prevailing literature by instantaneous investigation of the mediating role of knowledge worker productivity.

Subfields: Artificial Intelligence, Communication, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/6d436dabc3404a39062acc9e9718f6eed13e3d9d