From customer value to repurchase intentions and recommendations

By Doina Olaru, Sharon Purchase, N. Peterson. 2008

189 citations recorded by the source corpus.

Subfields: Management Information Systems, Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/6bff61d27d9eeb550265487e6b5fa1af5431be09

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Rafael Curras-Perez
2. Drew Martin
3. Hsin-Wei Wang
4. L. Andreu
5. Hsin Hsin Chang
6. I. Stojanović
7. Y. Ekinci
8. Sameer Hosany

In Strategy and Management

1. Rafael Curras-Perez
2. Y. Ekinci

Citations in the corpus

• The Moderating Effect of Customer Perceived Value on Online Shopping Behaviour (2011, background): “Repurchase intention refers to consumers’ evaluation of future purchases from the same company based on their previous experience (Patterson and Spreng, 1997; Hellier et al., 2003; Durvasula et al., 2004; Seiders et al., 2005; Olaru et al., 2008).”
• The efficacy of shopping value in predicting destination loyalty (2015, background): “Value often is described as “a trade-off between overall benefits gained and sacrifices made by the customer” (Olaru and Purchase & Peterson 2008) or “what one gets for what s/he gives up" (Zeithaml 1988).”
• Effects of the intensity of use of social media on brand equity: An empirical study in a tourist destination (2018, result): “Previous studies have shown the positive relationship between perceived value and attitudinal loyalty (Cretu and Brodie, 2007), and between perceived value and WOM (Oh, 1999; Olaru et al., 2008).”