Do Frontline Employees Cope Effectively with Abusive Supervision and Customer Incivility? Testing the Effect of Employee Resilience

By M. A. Al-Hawari, Shaker Bani‐Melhem, Samina Quratulain. Journal of business and psychology, 2020

191 citations recorded by the source corpus.

Subfields: General Health Professions, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/6b8ad02add8464a148673bc4c311187717ba6069