Stickiness: conceptualizing, measuring, and predicting difficulties in the transfer of knowledge within organizations

By Gabriel Szulanski, R. Cappetta. 2003

94 citations recorded by the source corpus.

Subfields: Communication

View Paper: https://www.semanticscholar.org/paper/6427aa274ed47835e23edbf35df8e25b4bd2cacb

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In Communication

1. Torben Pedersen
2. Bent Petersen
3. Louise A. Nemanich
4. Dusya Vera
5. Marjorie A. Lyles
6. Michael A. Banks

Citations in the corpus

• Knowledge Gaps: The Case of Knowledge about Foreign Entry (2003, background): “Szulanski and Cappetta (2003) identify the importance of the motivation of the recipient as being critical and also that a “not invented here” attitude can be detrimental to a motivation to learn.”
• Enhancing Knowledge Transfer in Classroom Versus Online Settings: The Interplay Among Instructor, Student, Content, and Context (2009, methodology): “We draw on Szulanski’s model of barriers to the process of transferring knowledge from a source to a recipient, which he referred to as “stickiness factors” (Szulanski, 1996, 2000; Szulanski & Cappetta, 2003), in order to identify presage and process factors.”