Innovation activity in the hotel industry: Evidence from Balearic Islands

By Francina Orfila-Sintes, Rafel Crespí-Cladera, E. Martínez‐Ros. 2005

375 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/63820b143dcfa27b6720d067cb717a87fa89995b

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Citations in the corpus

The effect of innovation on hotel market value (2013, background): “…determinant factors of environmental innovations, Hashim et al. (2010) explore the relationship between hotel characteristics and Internet adoption, Orfila-Sintes et al. (2005) show the characteristics that lead hotels to innovation, and Chang et al. (2011), Chen and Cheng (2012), Davidson et al.…”
Hotel innovation and performance in times of crisis (2014, background): “They may also be linked to the degree of employee and customer involvement (Orfila-Sintes et al., 2005; Ottenbacher and Gnoth, 2005; López-Fernandez et al., 2011), to the importance of incorporating information and communication technologies (ICT) (Sundbo et al.”
Human resource practices and innovation in the hotel industry: The mediating role of human capital (2018, background): “Other authors have suggested the importance of human capital in innovation performance in firms from this sector (Dwyer and Edwards, 2009; Orfila-Sintes et al., 2005; Ottenbacher et al., 2006).”
Business model innovation and business concept innovation as the context of incremental innovation and radical innovation. (2015, background): “This implies that each of the hotel and tourism industry characteristics are taken into account in innovation activities, such as close interactionwith clients, coterminality, high content of information in services, and the importance of the human factor (Orfila-Sintes et al., 2005).”
Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives (2012, background): “The wide-spread use of reticular organizational forms (chains, franchises), which increase the size and flexibility of tourist firms, would amplify their innovative potential (Orfila-Sintes et al., 2005).”