An Empirical Investigation of the Malcolm Baldrige National Quality Award Causal Model

By Darryl D. Wilson, David A. Collier. Decision Sciences, 2000

480 citations recorded by the source corpus.

Subfields: Management Information Systems, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/60822ed2d286661a6982a876363f51752ec9500a

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. Hilal Olcay
2. Barbara B. Flynn
3. Esin Sadikoglu
4. B. Saladin

In Strategy and Management

1. Hilal Olcay
2. Barbara B. Flynn
3. Esin Sadikoglu
4. L. Fry
5. B. Saladin

Citations in the corpus

• Further evidence on the validity of the theoretical models underlying the Baldrige criteria (2001, methodology): “This result is consistent with the findings of Wilson and Collier (2000) , who concluded that leadership”
• Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms (2010, unknown): “Supplier management Yang et al. (2009) – Kannan and Tan (2005) – – – – –”
• The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey (2014, background): “Previous studies have found that knowledge, process management, and statistical control/feedback improve operational performance [8, 30, 38], inventory management performance [30], innovation performance [30, 32], social responsibility [33], customer results [30], competitive advantage [16], financi”
• Spiritual leadership as a model for performance excellence: a study of Baldrige award recipients (2017, background): “2014; Kaynak 2003; Meyer and Collier 2001; Pannirselvam and Ferguson 2001; Wilson and Collier 2000; Winn and Cameron 1998).”