Out of Dedication or Constraint? A Dual Model of Post-Adoption Phenomena and its Empirical Test in the Context of Online Services

By Sung S. Kim, Jai-Yeol Son. MIS Q., 2009

506 citations recorded by the source corpus.

Subfields: Information Systems and Management, Sociology and Political Science, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/5ce23e9fc9e6c5f5c76b1eb6fb99a32836dd9950

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Citations in the corpus

Determinants of end-user acceptance of biometrics: Integrating the "Big 3" of technology acceptance with privacy context (2013, background): “While expanding the evaluation of the success of a new technology beyond mere usage represents one of the areas of IS field still lacking systematic investigation [48], our model also includes consumer’s intention to recommend a technological innovation as a possible way to evaluate the success of a”
Social Motivations To Use Gamification: An Empirical Study Of Gamifying Exercise (2013, background): “In the context of continued use intention (Bhattacherjee, 2001), it reflects the user’s satisfaction with the service in question and his or her trust that the service will continue fulfilling his or her expectations (Kim and Son, 2009; Srinivasan et al., 2002).”
Engaging customers through online participation in social networking sites (2017, background): “Usefulness refers to user perceptions deriving from personal or professional judgment about content that may benefit their performance in browsing posts (Bhattacherjee & Sanford, 2006), while preferences comprise favorable feelings and interests (Kim & Son, 2009; Chang et al., 2015).”
"Working out for likes": An empirical study on social influence in exercise gamification (2015, methodology): “In the context of continued use intention (Bhattacherjee, 2001), it reflects the satisfaction of the user with the system in question, and his or her willingness to recommend the service to other people (Cheung & Thadani, 2012; Kim & Son, 2009; Srinivasan, Anderson, & Ponnavolu, 2002).”
How Procedural, Financial and Relational Switching Costs Affect Customer Satisfaction, Repurchase Intentions, and Repurchase Behavior: A Meta-Analysis (2015, background): “…Research 94 310 72 Kim (2009) x x x Dissertation at Kansas State University 95 367 73 Kim and Gupta (2012) x Psychology & Marketing 96 510 74 Kim and Son (2009) x x x MIS Quarterly 97 1,408 75 Kim, Shin, and Lee (2006) x Information & Management 98 249 76 Kumar (2002) x Journal of Service…”