The Internet of Things: Building a knowledge management system for open innovation and knowledge management capacity

By Gabriele Santoro, Demetris Vrontis, Alkis Thrassou, Luca Dezi. Technological forecasting & social change, 2017

651 citations recorded by the source corpus.

New disruptive technologies in the context of the Internet of Things (IoT), especially, are changing the manner in which knowledge is managed within organizations, calling for a new and inventive knowledge management system and an open approach, to foster knowledge flows. This pattern expectedly should also enhance the development of internal knowledge management capacity, which in turn is a prerequisite of firm's innovativeness. In this context, the main goal of this research is to investigate the relationship among knowledge management system, open innovation, knowledge management capacity and innovation capacity. To reach this goal, the research employs structural equation modelling on a sample of 298 Italian firms from different sectors. The findings indicate that knowledge management system facilitates the creation of open and collaborative ecosystems, and the exploitation of internal and external flows of knowledge, through the development of internal knowledge management capacity, which in turn increases innovation capacity. The research further draws on its findings to identify significant scholarly and managerial implications, and to prescribe future research directions.

Subfields: Communication, Management of Technology and Innovation, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/5ae886d1461cf1f5a95af76200f97c2d22fbb99a

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

1. Marina Dabic
2. Giacomo Marzi

In Management of Technology and Innovation

1. Massimiliano Matteo Pellegrini

In Strategy and Management

1. Marina Dabic
2. Rosa Palladino
3. Massimiliano Matteo Pellegrini
4. Arman Syah Putra
5. D. Hutagalung
6. Joni Iskandar
7. Giacomo Marzi
8. A. Pezzi

Citations in the corpus

• Knowledge Management in the Fourth Industrial Revolution: Mapping the Literature and Scoping Future Avenues (2021, background): “[12] and big data [13], as well as their impact on KM, the Industry 4.”
• The role of digital innovation in knowledge management systems: A systematic literature review (2021, background): “Therefore, the construction of a robust cognitive architecture capable of guaranteeing the exploitation and conservation of information can support corporate innovation processes through intelligent infrastructures and collaborative techniques based on interaction (Santoro et al., 2018).”
• Examine Relationship of Soft Skills, Hard Skills, Innovation and Performance: the Mediation Effect of Organizational Learning (2020, background): “One of the most important internal resources that can produce superior school educational institution performance recognize as an innovation capability (Zouaghi et al, 2018; Santoro et al, 2017; Castela et al, 2018; Ruiz-Torres et al, 2018; Huesig & Endres , 2019).”
• Innovation performance: The effect of knowledge-based dynamic capabilities in cross-country innovation ecosystems (2021, neutral): “The impact of knowledge is inextricably reliant on new knowledge being created (Santoro et al. 2018) and the different types of knowledge are known to be interlinked.”