There Are Significant Business Costs to Replacing Employees

By Heather Boushey, Sarah C. Jane, Glynn November. 2012

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On the dark side of work: a longitudinal analysis using self-determination theory (2017, background): “For instance, the cost to replace an employee following turnover is 20% of that employee’s annual salary (Boushey & Glynn, 2012), and in Norway the cost associated with one day of absenteeism in 2010 was NOK 2,600.”
To leave or not to leave: the effects of perceptions of organizational justice on employee turnover intention via employee-organization relationship and employee job engagement (2019, background): “…2006), as well as the indirect costs of inconsistent work performance as manifested in poor level of employee job engagement and client dissatisfaction resulting from employees’ voluntary exit (Boushey & Glynn, 2012; Li, Lee, Mitchell, Hom, & Griffeth, 2016; Ramlall, 2004; Trevor & Nyberg, 2008).”