Plans and Situated Actions: The Problem of Human-Machine Communication (Learning in Doing: Social,
By Lucy Suchman. 1987
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
- Sarah Kaplan
- Maryann P. Feldman
- Wanda J. Orlikowski
- Brian T. Pentland
- Steven L. Alter
- Ben Shneiderman
- Markus C. Becker
- Koray Caliskan
Citations in the corpus
- Fairness and Abstraction in Sociotechnical Systems (2019, background): “We echo themes of STS scholars such as Lucy Suchman [66], Harry Collins [17], Phil Agre [5], and Diana Forsythe [35]—who in the 1990s critiqued the last wave of artificial intelligence research along similar lines, highlighting that the culture of and modes of knowledge production in computer scienc”
- The knowledge-creating theory revisited: knowledge creation as a synthesizing process (2003, background): “Rather, it is created in situated action (Suchman, 1987).”
- Some Assembly Required: How Scientific Explanations Are Constructed during Clinical Interviews. (2012, background): “In her book Plans and situated actions, Lucy Suchman likened human reasoning to the canoeing of a rapids (Suchman, 1987).”
- Preservice elementary teachers as information and communication technology designers: an instructional systems design model based on an expanded view of pedagogical content knowledge (2005, background): “In a recent case study, Moallem (1998) found that teachers use socially situated knowledge (Suchman 1987; Brown et al. 1989), which is different from that of formal, scientific, research-based knowledge used in the analysis phase of ISD models.”
- EFFICIENCY AND INNOVATION IN TRANSFER (2005, background): “Suchman (1987), for example, argued that no amount of planning or preexisting knowledge can anticipate the breakdowns that always arise during interactions, and therefore, it is important to understand how people construct new meanings in situations of breakdown .”
- Evaluating informatics applications - some alternative approaches: theory, social interactionism, and call for methodological pluralism (2001, background): “Suchman’s influential study of situated action [78], and later other studies and theoretical contributions clearly related to her continuing concern with how systems incorporate representations of work, result from her experiences as an anthropologist serving as a principal scientist and manager of ”
- Distributed cognition, representation, and affordance (2006, background): “…behavior results from interactions with external cognitive artifacts and with other people, and people's activities in concrete situations are guided, constrained, and to some extent, determined by the physical, cultural, and social contexts in which they are situated (Clancey1997; Suchman 1987).”
- A Distributed Cognition Perspective on Newcomers' Change Processes: The Management of Cognitive Uncertainty in Two Investment Banks (2007, background): “Because human cognition is shaped by its task environment (Simon, 1990), the employees who experience these different practices are likely to manifest basic cognitive processes in new ways (Suchman, 1987).”