Anthropomorphism, empathy, and perceived communicative ability vary with phylogenetic relatedness to humans.

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The mind behind anthropomorphic thinking: attribution of mental states to other species (2015, background): “…and behavioural resemblance of animals to humans, the more people tend to project human characteristics and, more specifically, human mental states on them (Driscoll, 1995; Eddy, Gallup, & Povinelli, 1993; Harrison & Hall, 2010; Herzog & Galvin, 1997; Nakajima, Arimitsu, & Lattal, 2002).”
Negative Reviews, Positive Impact: Consumer Empathetic Responding to Unfair Word of Mouth (2020, background): “The reasoning behind this managerial wisdom is that providing person-like cues such as the first-person language in firm communication or a profile picture of the corresponding individual may enhance perceptions of similarity and, thus, empathetic concern (Harrison and Hall 2010).”