An Extension of the Four-Stage Loyalty Model: The Critical Role of Positive Switching Barriers
By Heesup Han, Sunghyup Sean Hyun. 2012
88 citations recorded by the source corpus.
Subfields: Information Systems and Management, Marketing, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/4bfd7a638db71346c56910098a8e4ff030d9dfeb
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Information Systems and Management
In Marketing
- Jinsoo Hwang
- S. Tanford
- Joohyun Kim
- Heesup Han
- Heekyoung Jung
- Sunghyup Sean Hyun
- Hossein Olya
- K. Woosnam
In Organizational Behavior and Human Resource Management
- S. Tanford
- Jinsoo Hwang
- Joohyun Kim
- Heekyoung Jung
- Heesup Han
- Sunghyup Sean Hyun
- Choong‐Ki Lee
- Jalal Rajeh Hanaysha
Citations in the corpus
- Guests' pro-environmental decision-making process: broadening the norm activation framework in a lodging context. (2015, background): “While the use of online surveys is becoming increasingly common, this survey method cannot wholly capture individuals’ delicate and diverse experiences while consuming a product in real consumption situations (Han and Hyun, 2012).”
- Antecedents and Outcomes of Hospitality Loyalty (2016, background): “…for an establishment without overt intentions (e.g., enjoy staying there, favorite property/brand, good choice, preference over other businesses) H. Han and Hyun (2012); X. Han, Kwortnick, and Wang (2008); Liu, Wu, Yeh, and Chen (2015) Behavioral intention Revisit/repurchase intention, “conative”…”