Rebooting employees: upskilling for artificial intelligence in multinational corporations

By Akanksha Jaiswal, C. Arun, A. Varma. International journal of human resources management, 2021

318 citations recorded by the source corpus.

Abstract Proponents of artificial intelligence (AI) have envisaged a scenario wherein intelligent machines would execute routine tasks performed by humans, thus, relieving them to engage in creative pursuits. While there is widespread fear of corresponding job losses, organizational think tanks vouch for the synergistic culmination of human–machine competencies. Using the dynamic skill, neo-human capital and AI job replacement theories, we contend that the introduction and adoption of AI calls for employees to upskill themselves. To determine the key skills deemed critical for the upskilling of employees, we interviewed 20 experienced professionals in multinational corporations (MNCs) in the information technology sector in India. Deploying Gioia’s methodology for qualitative analysis, our investigation revealed five critical skills for employee upskilling: data analysis, digital, complex cognitive, decision making and continuous learning skills.

Subfields: General Health Professions, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/363c5dd29ea504721a974e2247cb5f426b09a313

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In General Health Professions

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In Sociology and Political Science

  1. Luca Pietrantoni

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