Turnover intention in the hospitality industry: A meta-analysis

By Jeongdoo Park, Hyounae Kelly Min. 2020

323 citations recorded by the source corpus.

Abstract This study meta-analytically examined 35 antecedents of turnover intention in the hospitality industry. Results based on 391 correlations from 144 independent studies indicated that work attitudes, job strains, and role stressors/interrole conflicts showed relatively large effects on turnover intention. Compared to the findings from previous meta-analyses in other industry contexts, burnout, role stressors/interrole conflicts, coworker support had stronger relationships with hospitality employees’ turnover intention. The results also showed some evidence of national cultures and job levels being the potential moderators of the relationships between turnover intention and its antecedents.

Subfields: Gender Studies, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/35d807bc20192f24b27293e60c1e7f47d2b1f1e4

Citations in the corpus

• COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics (2020, unknown): “Because expressing the intent to leave a job is much easier than actually leaving, the variable has therefore been frequently used in previous studies (Park and Min, 2020), and the current study also used turnover intent as a dependent variable.”