THE IMPACT OF PERCEPTIONS OF INTERACTIVITY ON CUSTOMER TRUST AND TRANSACTION INTENTIONS IN MOBILE COMMERCE

By Thaemin Lee. 2005

502 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/2b7e5c7e7b4cbcbaf2d834fcac664d17f6449ca0

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Citations in the corpus

Perceived interactivity leading to e-loyalty: Development of a model for cognitive-affective user responses (2009, methodology): “There is no well established scope and deﬁnition for ‘‘interactivity’’ 1 (Johnson et al., 2006; Lee, 2005), although the concept is regarded as crucial to successful online marketing (Lee, 2005).”
Determinants of customer repurchase intention in online shopping (2009, background): “Lee (2005) found that perceived usefulness significantly affects intention towards the online retailer but that the effect of perceived enjoyment is not significant.”
What drives impulse buying behaviors in a mobile auction? The perspective of the Stimulus-Organism-Response model (2018, background): “Therefore, consumers’ normative assessment may stop them from performing impulse buying behaviors (Kumar and Feldman, 1998; Mittal et al., 2018).”
Donate Time or Money? The Determinants of Donation Intention in Online Crowdfunding (2019, methodology): “Trust was measured using three items adopted from Lee [75].”
Understanding determinants and barriers of mobile shopping adoption using behavioral reasoning theory (2017, background): “Mobile shopping is a self service delivery channel which offers tremendous benefits to consumers including ubiquitous connectivity and contextual offer (Lee, 2005) and can enhance customer agility by alleviating spatial and temporal constraints (Krotov et al., 2015).”
Effects of Interactivity on Website Involvement and Purchase Intention (2010, background): “For instance, active control is widely referenced as an interactivity facet in various IS literature including on ecommerce (Jiang and Benbasat, 2007; Lee, 2005), on human-computer interaction (Teo et al., 2003), and on electronic media research (construed as choice in Ha and James, 1998).”
The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e‐commerce settings (2010, background): “It reflects the degree to which information or service is tailored to meet the needs of the individual visitor (Lee, 2005).”
Integrating TTF and UTAUT to explain mobile banking user adoption (2010, background): “…Ruiz-Mafe, & Sanz-Blas, 2009; Ha, Yoon, & Choi, 2007; Jung, Perez-Mira, & Wiley-Patton, 2009; Kuo & Yen, 2009; Mallat, Rossi, Tuunainen, & Oorni, 2009; Shin, 2009), relative advantage, compatibility (Chen, Yen, & Chen, 2009; Hsu, Lu, & Hsu, 2007; Wu & Wang, 2005), and interactivity (Lee, 2005).”