The Message is on the Wall? Emotions, Social Media and the Dynamics of Institutional Complexity

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Which of These Things Are Not Like the Others? Comparing the Rational, Emotional, and Moral Aspects of Reputation, Status, Celebrity, and Stigma (2019, background): “Furthermore, messages diffused through social media are often emotionally charged, making social media an “emotional echo chamber” (Etter et al., 2019; Toubiana & Zietsma, 2017) that heightens the influence of emotions in social evaluations.”
Organizational response to adversity: Fusing crisis management and resilience research streams (2017, background): “…product recalls; information technology breaches and data security violations; virally disruptive socialmedia trends; and the threat of terrorism (Choucri, Madnick, & Koepke, 2016; Laufer & Coombs, 2006; Perry & Quarantelli, 2005; Ritchie, 2004; Scholtens, 2008; Toubiana & Zietsma,2016).”
Energizing through Visuals: How Social Entrepreneurs Use Emotion-Symbolic Work for Social Change (2019, unknown): “Socialmedia are important spaces for emotional contagion and emotional manipulation in management (e.g., Castelló, Etter, & Nielsen, 2016; Toubiana & Zietsma, 2017) and other disciplines (e.g., Appel, Gerlach, & Crusius, 2016; Kramer, Guillory, & Hancock, 2014).”