Methods to support human-centred design

By Martin C. Maguire. Int. J. Hum. Comput. Stud., 2001

1,185 citations recorded by the source corpus.

This paper notes the importance of usable systems and promotes the process of human-centred design as a way to achieve them. Adopting the framework of ISO 13407, each of the main processes in the human-centred design cycle is considered in turn along with a set of usability methods to support it. These methods are briefly described with references to further information. Each set of methods is also presented in a table format to enable the reader to compare and select them for different design situations.

Subfields: Mechanical Engineering, Social Psychology, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/1dbde4a2ba0270f974283f60d23f28b6866ff855

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Citations in the corpus

A Survey on Information and Communication Technologies for Industry 4.0: State-of-the-Art, Taxonomies, Perspectives, and Challenges (2019, background): “Methodologies like user-centered design (UCD) [291] that include the usage of prototyping tools, representation of target user groups in form of persons or task modeling, help to take the user into account in every step of the product development.”
Students' Ways of Experiencing Human‐Centered Design (2012, background): “…design processes have been shown to increase productivity, improve quality, reduce errors, reduce training and support costs, improve people’s acceptance of new products, enhance companies’ reputations, increase user satisfaction and reduce development costs (Damodaran, 1996; Maguire, 2001).”
A Design Science Research Methodology for Information Systems Research (2007, background): “are seeking to develop for DS research in IS. Likewise, in computer science, Maguire’s [ 30 ]”
A user-centered model for designing consumer mobile health application (apps) (2016, background): “If mHealth apps do not meet end-users’ needs then they will be misused or underutilized and ultimately fail to meet their original objectives [36].”
Expected user experience of mobile augmented reality services: a user study in the context of shopping centres (2011, methodology): “We utilised semi-structured interviewing, as it is most useful in set-ups like this where broad issues are to be understood, but the range of respondents’ reactions is not known [31] and the discussion needs to be redirected accordingly.”
The standard of user-centered design and the standard definition of usability: analyzing ISO 13407 against ISO 9241-11 (2003, background): “The usefulness and characteristics of ISO 13407 is discussed in papers such as [14] and [6].”
Design for Circular Behaviour: Considering Users in a Circular Economy (2018, background): “This involves cyclically designing, prototyping and testing, first at a low fidelity level, eventually moving to higher fidelity prototypes to measure actual metrics of success [81].”
User experience: A concept without consensus? Exploring practitioners' perspectives through an international survey (2015, background): “As mentioned in the ﬁrst section of this paper, UCD and UX Design are not mutually exclusive and share both the primary concern to incorporate the user’s perspective into the development process and several methods to achieve this goal (Maguire, 2001).”
A Holistic Framework to Improve the Uptake and Impact of eHealth Technologies (2011, positive): “In the domain of eHealth, we think that research into persuasive design techniques is needed to understand how technology can motivate or inspire healthy behaviors, how the technology fits with the needs of users (human-centered design) [68,100-104], and how technology can create new structures for ”