Balanced scorecard: a rising trend in strategic performance measurement

By K. L. Sim, Hian Chye Koh. 2001

215 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Business performance measurement – past, present and future (2003, background): “The empirical study of 132 respondents conducted by Frigo and Krumwiede (1999), for example, does not prove the breakthrough success often reported in case study research.”
A framework of the factors affecting the evolution of performance measurement systems (2002, background): “Survey data suggest that between 40 and 60 per cent of companies significantly changed their measurement systems between 1995 and 2000 (Frigo and Krumwiede, 1999).”
Towards a definition of a business performance measurement system (2007, background): “Taking into account these two conditions, it could be argued that if a piece of research only used performance measures and supporting infrastructure as necessary features of a BPM system, then a computerised Balanced Scorecard IT system would be enough evidence of the existence of the necessary fea”