Using analytic hierarchy process (AHP) to improve human performance: An application of multiple criteria decision making problem
By Y. E. Albayrak, Y. Erensal. Journal of Intelligent Manufacturing, 2004
344 citations recorded by the source corpus.
In the global economy, the modern commercial and industrial organization needs to develop better methods of assessing the performance of the human resource than simply using performance measures such as efficiency or effectiveness. As organizations seek more aggressive ways to cut costs and to increase global competitiveness, the importance of establishing and sustaining high levels of employee performance increases. The main purpose of this paper is to solve the human performance improvement problem by employing Analytic Hierarchy Process (AHP) method. Decision makers (DMs) often deal with problems that involve multiple criteria. At given moments in time, companies will display characteristics that make certain factors; key factors in their competences. In this paper, we present a model, which illustrates the relations and importance between human performance improvement and the style of management. In using the AHP to model this problem, we developed a hierarchic structure to represent the problem of human performance management and made pairwise comparisons. In this paper, the AHP is suggested as a tool for implementing a multiple criteria performance improvement scheme. The AHP was used for the purpose of structuring and clarifying the relations and importance between human performance improvement and the style of management. The study found that in terms of company culture, participation, human capability, and attitudes the best management style in improving human performance is management by values.
Subfields: Management Information Systems, Management of Technology and Innovation, Management Science and Operations Research
View Paper: https://www.semanticscholar.org/paper/1bc935459d0f86223352847358444736983d7edf
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Management Information Systems
In Management of Technology and Innovation
- Gürkan Serhadlioglu
- Zülal Güngör
- Saadettin Erhan Kesen
- Metin Dagdeviren
- Goran Ćirović
- Dragan Pamucar
In Management Science and Operations Research
- Gürkan Serhadlioglu
- Zülal Güngör
- Saadettin Erhan Kesen
- Metin Dagdeviren
- Muhammet Gul
- Dragan Pamucar
- Chia-chi Sun
- Goran Ćirović
Citations in the corpus
- A fuzzy AHP approach to personnel selection problem (2009, methodology): “Albayrak and Erensal [1] used AHP, which determines the global priority weights for different management alternatives to improve human performance .”
- Decision making in equipment selection: an integrated approach with AHP and PROMETHEE (2008, methodology): “In each level the criteria are compared pairwise according to their levels of influence and based on the specified criteria in the higher level ( Albayrak and Erensal 2004 ).”