A closer look at destination: Image, personality, relationship and loyalty

By Ching-Fu Chen, Sambath Phou. 2013

665 citations recorded by the source corpus.

Subfields: Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/0fa7425369eb4d7b0f0d02e0fec0a931861f5708

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Citations in the corpus

Destination image and tourist loyalty: A meta-analysis (2014, background): “The three components represent a layered succession in image formation; that is, a tourist forms the cognitive image, based onwhich he/ she develops the affective image and then the conative image (Chen & Phou, 2013; Gartner, 1993).”
Tourists’ Destination Loyalty through Emotional Solidarity with Residents: An Integrative Moderated Mediation Model (2018, methodology): “Such an approach has been called for most recently in the works of Chen and Phou (2013) and Zhang et al. (2014).”
Responsible brands vs active brands? An examination of brand personality on brand awareness, brand trust, and brand loyalty (2017, background): “For instance, Chen and Phou (2013) show that destination personality predicts destination trust.”
Destination loyalty explained through place attachment, destination familiarity and destination image (2020, background): “Intention to revisit is another indicator of successful destination development and assists in increasing the competitiveness of tourist destinations (Chen & Phou, 2013; Yoon & Uysal, 2005).”
Advancing destination image: The destination content model (2016, background): “One group of studies take a structured approach to measure DY (e.g. Chen & Phou, 2013), and obtain data through standardized close-ended survey questions.”
Effects of brand personality, self-congruity and functional congruity on hotel brand loyalty (2019, methodology): “…was also performed, because this research aims to examine the total effect of BP instead of discussing the subdimensions as Brakus, Schmitt, and Zarantonello (2009), Chen and Phou (2013), Kim et al. (2011), Kumar (2016), Lee, Back, and Kim (2009) and Sahin and Baloglu (2014) previously applied.”
Influence of brand relationship on customer attitude toward integrated resort brands: a cognitive, affective, and conative perspective (2018, background): “…instance, the role of the customer–brand relationship has been explored in tourism research in terms of its critical effects on destination loyalty (Chen & Phou, 2013), word-of-mouth behavior (Hudson, Roth, Madden, & Hudson, 2015), customer emotional response and future intention (Xie & Heung,…”
Destination image, on-site experience and behavioural intentions: path analytic validation of a marketing model on domestic tourists (2017, background): “…destination image and behavioural intentions, tourism studies have also reported a positive relationship between: (a) perceived quality and behavioural intentions (Bigne et al., 2001, 2005) and (b) satisfaction and behavioural intentions (Chen & Phou, 2013; Chi & Qu, 2008; Prayag & Ryan, 2012).”