Overcoming Scale Usage Heterogeneity

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Sentence-Based Text Analysis for Customer Reviews (2016, methodology): “LDA-Rating) We extend the SC-LDA model with a cut-point model (Rossi et al. 2001; Büschken et al. 2013) to relate the topic probabilities to the ratings data.”
Multiscale Measurement of Extreme Response Style (2011, methodology): “Buckley applied both the ERS indices outlined in Baumgartner and Steenkamp (2001) as well as the model of Rossi et al. (2001) to the full data set.”
Cross‐cultural differences in survey response patterns (2007, methodology): “While Greenleaf’s method of measuring ERS is the most cited procedure, a number of other researchers have made alternative recommendations regarding how to identify and/or correct for response styles in ordinal data sets (Cunningham, Cunningham & Green, 1977; Heide & Gronhaug, 1992; Watson, 1992; Ch”
The effect of rating scale format on response styles: the number of response categories and response catgory labels (2010, background): “Most research on response styles has focused on differences between individuals or groups of individuals (e.g., Baumgartner & Steenkamp 2001; De Jong et al., 2008; Greenleaf, 1992a, b; Rossi et al., 2001).”