Deliberate practice at work: A study with insurance agents

By Sabine Sonnentag, Barbara M. Kleine. 2000

112 citations recorded by the source corpus.

This paper applies the concept of deliberate practice (Ericsson, Krampe, & Tesch-Romer, 1993) to work settings. Deliberate practice comprises regularly performed activities which aim at competence improvement. It is hypothesized that the amount of deliberate practice is positively related to work performance. Results of a study with 100 insurance agents provided evidence for the occurrence of deliberate practice activities in work contexts. The amount of current time spent on deliberate practice was significantly related to supervisory ratings of insurance agents' work performance. Accumulated amount of time spent on deliberate practice in the past was not related to work performance.

Subfields: Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/04b018d30adaa1b87a5b7130ca532d906437a829

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In Organizational Behavior and Human Resource Management

Citations in the corpus

The road to excellence: deliberate practice and the development of expertise (2007, unknown): “Despite these discrepancies and revisions, the influence and application of the deliberate practice framework has been demonstrated in fields as diverse as clinical psychology training (Rosenberg, 2000 ), teacher education (Dunn & Schriner, 1999 ), imagery skill development (Cumming & Hall, 2002 ”
Job Design and the Employee Innovation Process: The Mediating Role of Learning Strategies (2012, unknown): “Furthermore, knowledge acquisition in training and workplace settings has been shown to be associated with practical application strategies, e.g., practicing skills (Burke and Day 1986; Driskell et al. 1994; Kolb and Kolb 2000; Sonnentag and Kleine 2000).”
Expertise-Based Intuition and Decision Making in Organizations (2010, background): “For example, Sonnentag and Kleine (2000) proposed that activities such as task preparation, seeking feedback, and gathering information from expertise within a domain are aspects of deliberate practice in modern organizations.”
In competence we trust? Addressing conceptual ambiguity (2005, background): “Consequently, proficiency would also be congruent with strategies aimed at continuously improving performance levels, such as those found in the arts or sports, where constant improvement is achieved through a process of deliberate practice (Sonnentag and Kleine, 2000).”
Individual differences and informal learning in the workplace (2013, background): “Feedback stimulates reflection which requires individuals to consider what experience and action was successful, what they would do differently, and what strategies they would use to meet a similar learning need in the future (Ashford & Tsui, 1991; Sonnentag & Kleine, 2000).”