D. V. van Doren
2004
A researcher in the Science corpus: 1 paper; trusts 0 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Papers from D. V. van Doren's perspective
Ordered by how strongly the researchers D. V. van Doren trusts endorse each paper. Same corpus, a different order for every researcher.
- The Additive Effects of Semistructured Classroom Activities on Student Learning: An Application of Classroom-Based Experiential Learning Techniques
- Experiential Learning Exercises in Services Marketing Courses
- From bad to worse
- Service quality: beyond cognitive assessment
- When Intelligence is (Dys)Functional for Achieving Sales Performance
- “I’m Mad and I Can’t Get That Service Failure Off My Mind”
- Emotional intelligence: fundamental competencies for enhanced service provision
- Service with a smile and encounter satisfaction: emotional contagion and appraisal mechanisms
- Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)
- Scaling Procedures: Issues and Applications