Li-Shan Eva Tao

Organizational Behavior and Human Resource Management · 2008

A researcher in the Science corpus: 1 paper; trusts 2 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Li-Shan Eva Tao trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Jochen Wirtz

Papers from Li-Shan Eva Tao's perspective

Ordered by how strongly the researchers Li-Shan Eva Tao trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
  2. Intentions to Use Self-Service Technologies: A Confluence of Multiple Attitudes
  3. Technology Readiness Index (Tri)
  4. Technology infusion in service encounters
  5. An Examination of the Quality and Context-Specific Applicability of Commonly Used Customer Satisfaction Measures
  6. Customer Self-Efficacy and Response to Service
  7. Self-efficacy mechanism in human agency (Psihologìâ ì suspìlʹstvo)
  8. Determining Consumer Satisfaction and Commitment Through Self-Service Technology and Personal Service Usage
  9. Toward an integrative theory of training motivation: a meta-analytic path analysis of 20 years of research. (Journal of Applied Psychology)
  10. Psychological Implications of Customer Participation in Co-Production

Their papers