Salime Mehtap‐Smadi

Organizational Behavior and Human Resource Management · 2005

A researcher in the Science corpus: 2 papers; trusts 2 researchers and is trusted by 3 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 12 citations into it; #3,932 of 8,741 by trust here, #4,835 by citations
• Marketing — 8 citations into it; #2,535 of 6,289 by trust here, #3,097 by citations
• Strategy and Management — 6 citations into it; #4,879 of 10,874 by trust here, #5,606 by citations

Whom Salime Mehtap‐Smadi trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. S. Gounaris

Who trusts Salime Mehtap‐Smadi overall

1. Riadh Ladhari
2. Kazi Omar Siddiqi
3. M. Amin

Papers from Salime Mehtap‐Smadi's perspective

Ordered by how strongly the researchers Salime Mehtap‐Smadi trusts endorse each paper. Same corpus, a different order for every researcher.

1. STUDENT PERCEPTIONS OF SERVICE QUALITY IN A UK UNIVERSITY BUSINESS AND MANAGEMENT FACULTY
2. Antecedents to perceived service quality : an exploratory study in the banking sector
3. The managerial drivers of employee satisfaction and loyalty
4. How critical is internal customer orientation to market orientation? (Journal of business research)
5. Internal market orientation: Construct and consequences
6. Cluster Analysis in Marketing Research: Review and Suggestions for Application
7. Customer satisfaction in industrial markets: dimensional and multiple role issues
8. The Customer Pyramid: Creating and Serving Profitable Customers
9. Antecedents to satisfaction with service recovery
10. Book Review : Structural Equations with Latent Variables Kenneth A. Bollen New York: Wiley, 1989, 514 pp., approx. $44.95

Their papers

• A comparison of service quality in the banking industry: Some evidence from Turkish‐ and Greek‐speaking areas in Cyprus (2005) — 263 citations
• Customer service quality in the Greek Cypriot banking industry (2005) — 365 citations