Jonathan Payne
Sociology and Political Science · 2006–2009
A researcher in the Science corpus: 2 papers; trusts 1 researcher and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 5 citations into it
Whom Jonathan Payne trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Papers from Jonathan Payne's perspective
Ordered by how strongly the researchers Jonathan Payne trusts endorse each paper. Same corpus, a different order for every researcher.
- Conceptual confusions : emotion work as skilled work
- HR Strategy and competitive advantage in the service sector
- Disconnected Capitalism: Or Why Employers Can't Keep Their Side of the Bargain
- Labour Power and Labour Process: Contesting the Marginality of the Sociology of Work
- The double indeterminacy of labour power
- WORK RELATIONSHIPS IN TELEPHONE CALL CENTRES: UNDERSTANDING EMOTIONAL EXHAUSTION AND EMPLOYEE WITHDRAWAL
- The Presentation of Self in Everyday Life
- Service profit chain
- Phoning in sick? An overview of employee stress in call centres
- Being Human: The Problem of Agency
Their papers
- Emotional Labour and Skill: A Reappraisal (2009) — 110 citations
- From skills revolution to productivity miracle - Not as easy as it sounds? (2006) — 147 citations