Christiane von Bernstorff

Sociology and Political Science · 2010

A researcher in the Science corpus: 1 paper; trusts 3 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Christiane von Bernstorff trusts

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Dieter Zapf (in Sociology and Political Science)
  2. A. Tellegen (in Cognitive Science & Psychology)
  3. L. Clark (in Cognitive Science & Psychology)

Papers from Christiane von Bernstorff's perspective

Ordered by how strongly the researchers Christiane von Bernstorff trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Emotional labor: A conceptualization and scale development
  2. WORK RELATIONSHIPS IN TELEPHONE CALL CENTRES: UNDERSTANDING EMOTIONAL EXHAUSTION AND EMPLOYEE WITHDRAWAL
  3. It's not only clients: Studying emotion work with clients and co-workers with an event-sampling approach
  4. The Presentation of Self in Everyday Life
  5. Development and validation of brief measures of positive and negative affect: the PANAS scales.
  6. Why negative affectivity should not be controlled in job stress research: don't throw out the baby with the bath water (Journal of Organizational Behavior)
  7. A test of basic assumptions of Affective Events Theory (AET) in call centre work
  8. The affective underpinnings of job perceptions and attitudes: a meta-analytic review and integration. (Psychological bulletin)
  9. Emotional labor and burnout: Comparing two perspectives of "people work"
  10. Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)

Their papers