Reputation as Reservoir: Buffering Against Loss in Times of Economic Crisis

By G. Jones, B. Jones, P. Little. 2000

229 citations recorded by the source corpus.

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The effects of country of origin and corporate reputation on initial trust: An experimental evaluation of the perception of Polish consumers (2008, background): “Thereby, with most studies focusing on mechanisms to build corporate reputation, our study contributes to the literature addressing potential consequences of corporate communication in services settings, an area that has received limited empirical attention (Jones et al., 2000).”
Corporate Social Performance and Corporate Reputation: Two Interwoven Perspectives (2007, background): “…and Pavlik, 1991 ; Hammond and Slocum, 1996 ; Srivastava et al ., 1997 ; Deephouse, 1997 ; Roberts and Dowling, 1997 ; Cordeiro and Sambharya, 1997 ; Black et al ., 2000 ; Vergin and Qoronfl eh, 1998 ) and in the sociological literature ( Little and Little, 2000 ; Jones et al ., 2000 ).”
Product-harm crisis management: Time heals all wounds? (2009, background): “Relevant literature supports that that well-known companies could more effectively overcome product-harm crises as a good reputation protects the company when a crisis hits (Jones et al., 2000; Mak, 2005).”