A unified model of IT continuance: three complementary perspectives and crossover effects
By Anol Bhattacherjee, Chieh-Peng Lin. European Journal of Information Systems, 2015
370 citations recorded by the source corpus.
Subfields: Information Systems and Management, Management Information Systems
View Paper: https://www.semanticscholar.org/paper/f8293c24db45da7c111972c0c257004498a65940
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In Information Systems and Management
In Management Information Systems
Citations in the corpus
- Point of adoption and beyond. Initial trust and mobile-payment continuation intention (2020, positive): “Conversely, if it exceeds expectations, it leads to positive confirmation (Churchill and Surprenant, 1982), which increases satisfaction, thereby enhancing repurchase intention (Bhattacherjee and Lin, 2015; M € antym € aki and Najmul Islam, 2014).”