Consumer Personality and Coping: Testing Rival Theories of Process

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Meaning in life and adjustment to daily stressors (2017, methodology): “In Study 3, following the previous research that used a hypothetical scenario to induce stress levels (e.g. Duhachek & Iacobucci, 2005; Hains & Szyjakowski, 1990; Koranyi & Rothermund, 2012), participants were made to mentally visualize the entire experience of the procedure of TSST rather than…”
Purpose and object of anti-consumption ☆ (2009, background): “Assertive consumers have been shown to engage in more problemfocused coping behavior than nonassertive consumers (Carver et. al., 1993; Duhachek and Iacobucci, 2005).”
Discrete Negative Emotions and Customer Dissatisfaction Responses in a Casual Restaurant Setting (2008, background): “It therefore appears that anger leads to problem-focused coping as consumers take direct actions toward the dissatisfying experience (Duhacheck & Iacobucci, 2005).”