Are Ethical Consumers Happy? Effects of Ethical Consumers' Motivations Based on Empathy Versus Self-orientation on Their Happiness

By Kumju Hwang, Hyewon Kim. 2018

101 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Social Psychology

View Paper: https://www.semanticscholar.org/paper/f62cd86da68dba883399c08f55141c7d1404fb5c

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Salman Zulfiqar
2. Saira Aziz
3. Waseem Bahadur

In Marketing

1. Salman Zulfiqar
2. Saira Aziz
3. Waseem Bahadur

In Social Psychology

1. Salman Zulfiqar
2. Saira Aziz
3. Waseem Bahadur

Citations in the corpus

• Effect of employee empathy on customer satisfaction and loyalty during employee–customer interactions: The mediating role of customer affective commitment and perceived service quality (2018, background): “Similarly, the quality of service delivered to customers by service employees affects CS and positive behavior (Kim & Kim, 2016; Meesala & Paul, 2018).”