Multicomponent Efficiency Measurement and Shared Inputs in Data Envelopment Analysis: An Application to Sales and Service Performance in Bank Branches

By Wade D. Cook, M. Hababou, H. Tuenter. 2000

286 citations recorded by the source corpus.

Subfields: Control and Systems Engineering, Management Science and Operations Research

View Paper: https://www.semanticscholar.org/paper/f5d44dece6b44e6732f5ba10eb29207c31fc61ae

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In Control and Systems Engineering

In Management Science and Operations Research

Citations in the corpus

Measuring performance of two-stage network structures by DEA: A review and future perspective (2010, background): “[28] address the issue of shared input resources.”
Combining DEA Window Analysis with the Malmquist Index Approach in a Study of the Canadian Banking Industry (2004, background): “There are however, studies involving Canadian bank branches, such as Cook and Hababou (2001), Cook et al. (2000) , Schaffnit et al. (1997), and Parkan (1987).”
Assessing bank efficiency and performance with operational research and artificial intelligence techniques: A survey (2010, unknown): “To model the shared resources, Cook et al. (2000) extend the usual methodology to develop a model which incorporates the best resource split and optimises the aggregate efficiency score.”
Efficiency of Turkish banking: Two-stage network system. Variable returns to scale model (2011, unknown): “We assume that this variable is a suitable proxy for measuring not only the performance of a branch network but also service quality as discussed by Cook et al. (2000).”
Two-stage evaluation of bank branch efficiency using data envelopment analysis (2011, methodology): “[52] also investigated Canadian bank branch production performance with a nation-wide distribution network, but they just presented the results of a selected group of 20 branches, which makes comparisons with this study difficult.”
Network data envelopment analysis: A review (2014, background): “Cook, Hababou, and Tuenter (2000) proposed a model to measure the performance of a system where several functions were performed.”