The Inmates are Running the Asylum

By A. Cooper. 1999

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Citations in the corpus

Explanation in Human-AI Systems: A Literature Meta-Review, Synopsis of Key Ideas and Publications, and Bibliography for Explainable AI (2019, neutral): “plainability of Deep Nets and Machine Learning systems in both the technical literature and the recent popular press (Alang, 2017; Bornstein, 2016; Champlin, Bell, and Schocken, 2017; Clancey, 1986a; Cooper, 2004; Core, et al., 2006; Harford, 2014; Hawkins, 2017; Kim, 2018; Kuang, 2017; Marcus, 2017”
Explanation in Artificial Intelligence: Insights from the Social Sciences (2017, neutral): “refer to (paraphrasing Cooper [31]) as “the inmates running the asylum”.”
Evaluating Very Long-Term Conversational Memory of LLM Agents (2024, background): “…view-points (Hirst et al., 2018), external influences (Hirst and Echterhoff, 2012), and the unique persona of the speakers (Pruitt and Grudin, 2003; Cooper, 1999; Zhou et al., 2020; Shum et al., 2019), we create very long-term dialogues based on LLM agent with the following features: (1) a unique…”
Designing exploratory design games: a framework for participation in Participatory Design? (2006, methodology): “Cooper has introduced the term ‘persona’ as a technique to describe and communicate users to others [ 15 ].”
Gender and age differences in employee decisions about new technology: an extension to the theory of planned behavior (2005, background): “Partly as a result of this alarming trend, the development and implementation literature advocates user-centered design practices that suggest that analysts must first gain a fundamental understanding of the user—including his or her needs, wants, and expectations about new systems [ 19 ], [53], [57”
Mind the gap (2006, background): “Alan Cooper honored this position when naming his book The Inmates Are Running the Asylum (Cooper, 1999).”
Marked Personas: Using Natural Language Prompts to Measure Stereotypes in Language Models (2023, background): “, 2015) and on the HCI use of “persona” as a model of a hypothetical individual (Cooper, 1999; Blomkvist, 2002; Jettmar and Nass, 2002; Muller and Carey, 2002), and in NLP (Bamman et al.”
Research Directions in Requirements Engineering (2007, background): “• Analogical techniques, like metaphors [136] and personas [9, 34], help stakeholders to consider more deeply and be more precise about their requirements.”
Personas, Participatory Design and Product Development: An Infrastructure for Engagement (2002, background): “Cooper [8] presents a case for the use of personas in design.”
Investigating the effect of website quality on e-business success: An analytic hierarchy process (AHP) approach (2006, background): “Keywords: Website quality; E-business success; Analytic hierarchy process”