IT Value: The Great Divide Between Qualitative and Quantitative and Individual and Organizational Measures

By Yolande E. Chan. Journal of Management Information Systems, 2000

393 citations recorded by the source corpus.

Subfields: Management Information Systems, Management Science and Operations Research

View Paper: https://www.semanticscholar.org/paper/f41716a8cd275408bc24050e00ebff16bed847ce

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In Management Information Systems

In Management Science and Operations Research

Citations in the corpus

RFID Application in Hospitals: A Case Study on a Demonstration RFID Project in a Taiwan Hospital (2006, neutral): “[9] ).”
Evaluation of health information systems - problems and challenges (2003, background): “Chan [74] presents results from a literature review which show a ‘‘schism’’ between the use of quantitative and qualitative measures in IT-value research.”
Electronic commerce adoption: an empirical study of small and medium US businesses (2004, background): “The former has been studied by Subramanian and Nosek [60] and others (e.g. [6,11]) while the latter has been investigated by Davis [21] and others (e.g. [1,30,35,65]) primarily through the technology acceptance model (TAM).”
e-Commerce Metrics for Net-Enhanced Organizations: Assessing the Value of e-Commerce to Firm Performance in the Manufacturing Sector (2002, background): ““Islands of automation” (McKenney and McFarlan 1982) are often seen in the manufacturing industry, where various stages of manufacturing might be highly automated because of the use of CAD, CAM, and CIM technologies in the last two decades.”
Toward a Deeper Understanding of System Usage in Organizations: A Multilevel Perspective (2007, neutral): “However, it is difficult to draw on more specific theories, because specific theories in past research are generally single-level ones; there is almost no theory regarding linkages between levels of analysis (Chan 2000; Goodman 2000).”
The Relationship between Technology, Innovation, and Firm Performance: Empirical Evidence on E-Business in Europe (2008, background): “The consequences of investments into IT have especially been subject to an intense debate among scholars because not all studies have demonstrated clear payoffs from IT (Brynjolfsson and Hitt, 1996, 2000, 2003; Hitt and Brynjolfsson, 1996; Carr, 2003; Chan, 2000; Kohli and Devaraj, 2003).”
Revisiting IS business value research: what we already know, what we still need to know, and how we can get there (2013, background): “While some studies consider overall IS investments, others are more specialised and focus on particular IS assets, such as IT capital (Hitt & Brynjolfsson, 1994; Barua et al , 1995), or IS personnel and training (Chatterjee et al , 2001; Mahmood & Mann, 2005).”
IT Capability and Digital Transformation: A Firm Performance Perspective (2016, background): “On the one hand, there is a rich body of literature on IT value and its direct impact on firm performance (Bharadwaj 2000; Chan 2000; Dehning and Richardson 2002; Mahmood and Mann 2000; Wade and Hulland 2004).”
Measuring the effects of business intelligence systems: The relationship between business process and organizational performance (2008, background): “Measuring the bottom-line contribution of information technology (IT) has long been seen as a major challenge for researchers and professionals (Kohli and Devaraj, 2003; Chan, 2000; Barua and : +61 7 3365 6988.”