The influence of familiarity among group members, group atmosphere and assertiveness on uninhibited behavior through three different communication media

By V. O. Castella, A. Z. Abad, F. Alonso, J. Silla. 2000

102 citations recorded by the source corpus.

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Effects of anonymity, invisibility, and lack of eye-contact on toxic online disinhibition (2012, methodology): “This experiment design resembles previous studies in this area (e.g., Aiken & Waller, 2000; Alonzo & Aiken, 2004; Castellá et al., 2000; Dyer et al., 1995; Kiesler et al., 1984).”
The role of emotion in computer-mediated communication: A review (2008, background): “If flaming would have been mainly promoted by interacting via a computer, the videoconferencing group should show more negative emotion expressions than the F2F group and less than CMC, and this was not the case (Orenga Castellá et al., 2000).”
Increasing participation in online communities: A framework for human-computer interaction (2007, background): “Whilst goals play an important part in determining whether an individual participates in an online community, it does not seem plausible that they are the driving force behind the actions individuals take.”
Preliminary Development of a Model and Measure of Computer-Mediated Communication (CMC) Competence (2006, background): “Assertiveness could also be viewed as a proxy for composure (see Castellá et al., 2000), presuming it is differentiated from aggressiveness.”