The role of emotion in computer-mediated communication: A review

By Daantje Derks, Agneta H. Fischer, Arjan E. R. Bos. 2008

812 citations recorded by the source corpus.

Subfields: Language and Linguistics, Social Psychology, Human-Computer Interaction

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Language and Linguistics

1. Patti M. Valkenburg
2. Qi Dan
3. Zhe Mu
4. Maokun Yang
5. Margaret L. Kern
6. Qiyu Bai

In Social Psychology

1. Patti M. Valkenburg
2. Jochen Peter
3. Susanne E. Baumgartner
4. Aishah Bakhtiar
5. Sophie F. Waterloo
6. Allyson Fiona Hadwin
7. Elizabeth A. Webster
8. Isaac L. Johnson

In Human-Computer Interaction

1. Jochen Peter
2. Patti M. Valkenburg
3. Qi Dan
4. Zhe Mu
5. Maokun Yang
6. Lin Zhong
7. Sophie F. Waterloo
8. Philip T. Kortum

Citations in the corpus

• "Blissfully Happy" or "Ready toFight": Varying Interpretations of Emoji (2016, background): “Derks, Fischer, and Bos (2008) concluded in a survey of emotion in CMC that emoticons largely function as non-verbal cues do in face-to-face communication.”
• Are They Different? Affect, Feeling, Emotion, Sentiment, and Opinion Detection in Text (2014, background): “analysis, as single words by themselves are not able to carry all the emotional information: emotions are often hidden behind combinations of words [52].”
• Social Networking Sites, Depression, and Anxiety: A Systematic Review (2016, background): “This is particularly pertinent when exploring how the social environment may affect an individual, as such environments may simultaneously confer a number of benefits to the individual and exaggerate deficits [16-18].”
• Defining Internet-Supported Therapeutic Interventions (2009, background): “Second, expression of feelings—though possible and effective in online communications [56]—is not as automatic and autonomous as in face-to-face relationships.”
• Regulation and socio-emotional interactions in a positive and a negative group climate (2018, background): “In a review, Derks et al. (2008) found evidence to indicate intense negative emotions were expressed more frequently in online interactions than in face-to-face interactions, which the authors propose may be due to being unaware of the impact of one’s negative emotional reactions on other…”
• Norms of online expressions of emotion: Comparing Facebook, Twitter, Instagram, and WhatsApp (2017, positive): “Many social media platforms encourage emotional self-expression, inviting users to regularly update on their thoughts, feelings, and experiences to their larger network (e.g. Derks et al., 2008).”
• A longitudinal study of emoticon use in text messaging from smartphones (2012, background): “This was unanticipated given the importance of non-verbal communication in F2F communication (Ekman & Friesman, 1969; Lee, 2003) and that previous empirical work has established that the use of emoticons can help replace this information (Derks et al., 2008; Lo, 2008).”
• Sharing Tourism Experiences (2017, background): “Derks, Fischer, and Bos (2008) also argue that social media provides a more comfortable communication environment which enables people to express their emotions, especially negative ones, more freely.”
• A Systematic Review of Emoji: Current Research and Future Perspectives (2019, background): “Emoji usage was found to be closely related to some psychological traits such as the big five personality traits, self-monitoring, emotional stress, and others (Derks et al., 2008a; Hall and Pennington, 2013; Li et al., 2018).”