Smart hospitality—Interconnectivity and interoperability towards an ecosystem

By Dimitrios Buhalis, Rosanna Leung. 2018

460 citations recorded by the source corpus.

Subfields: Information Systems and Management, Management Information Systems, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/c808338e569272c449796cb06a1328f3e553f88d

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. R. Rather
2. Mark Anthony Camilleri

In Sociology and Political Science

1. R. Rather
2. Mark Anthony Camilleri

Citations in the corpus

• The effects of service quality and consumer-brand value congruity on hospitality brand loyalty (2019, background): “Very often, hospitality brands are encouraging their consumers to interact with them and with other individuals, as engaged customers will probably draw prospective customers (Buhalis & Leung, 2018).”