Explaining Internet Banking Behavior: Theory of Reasoned Action, Theory of Planned Behavior, or Technology Acceptance Model?

By Shumaila Y. Yousafzai, Gordon Foxall, John Pallister. 2010

546 citations recorded by the source corpus.

Subfields: Communication, Information Systems and Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/e4f4ae00ac29cc495d13946b347be554214b8504

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Citations in the corpus

Extending the UTAUT model to understand the customers' acceptance and use of internet banking in Lebanon: A structural equation modeling approach (2016, background): “Indeed, PC appears to be a key factor that made the customers reluctant from conducting their financial transactions online (Yousafzai et al. , 2010; Kesharwani and Bisht, 2012).”
Consumer adoption of Internet banking in Jordan: Examining the role of hedonic motivation, habit, self-efficacy and trust (2015, background): “Such as, improving the quality and performance of IB as well as developing policies pertaining to structural assurance could enhance customer trust in such technology (Yousafzai et al., 2010).”
A systematic review of Internet banking adoption (2014, background): “Te Theory 95 (Ozdemir and Trott, 2009) Ozdemir and Trott 2009 Turkey R TAM, IDT, PRT 96 (Peng et al., 2009) Peng et al. 2009 China R TAM 97 (Polasik and Wisniewski, 2009) Polasik and Wisniewski 2009 Poland R TAM, IDT 98 (Poon et al., 2009) Poon et al. 2009 Malaysia R TAM 99 (Prompattanapakdee, 2009)”
Determinants of end-user acceptance of biometrics: Integrating the "Big 3" of technology acceptance with privacy context (2013, background): “Despite its simplicity (which can also be considered as valuable parsimony) and contentiousness, TAM has proven particularly useful in studying the intent to accept new IT in a wide variety of contexts, such as across US companies [87], among college students shopping online [37], in regards to inte”
Factors influencing adoption of payments banks by Indian customers: extending UTAUT with perceived credibility (2019, background): “Many researchers have showed that lack of PC makes the customers “reluctant in carrying out financial transactions online” (Yousafzai et al., 2010; Kesharwani and Bisht, 2012; Tarhini et al., 2016).”