Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information
By Santiago Gallino, Antonio Moreno. Management Sciences, 2014
636 citations recorded by the source corpus.
Subfields: Management Information Systems, Marketing
View Paper: https://www.semanticscholar.org/paper/e07cb11bd366e658ebc88ae4e1316f29a15bd755
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Management Information Systems
- Fei Gao
- Xuanming Su
- Ravi Srinivasan
- Marshall L. Fisher
- Morgan Swink
- Santiago Gallino
- Gérard P. Cachon
- Angappa Gunasekaran
In Marketing
- Fei Gao
- Xuanming Su
- Marshall L. Fisher
- Morgan Swink
- Santiago Gallino
- E. Bigné
- Joseph Jiaqi Xu
- Elena Katok
Citations in the corpus
- An Investigation of Visibility and Flexibility as Complements to Supply Chain Analytics: An Organizational Information Processing Theory Perspective (2018, background): “…2007, Davis 2014, Kiron et al. 2014) and application specific – see, for example, studies of analytics use in inventory planning for online channels (Gallino and Moreno 2014), resource allocation in a gas utility company (Angalakudati et al. 2014), and labor scheduling in restaurants (Tan and…”
- Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store (2017, background): “This phenomenon was first identified by Gallino and Moreno (2014), who undertake a comprehensive empirical study of a US retailer with a recent BOPS implementation.”
- The Value of Rapid Delivery in Omnichannel Retailing (2019, background): “Gallino and Moreno (2014) show that implementing a “buy-online, pick-up-in-store” program decreases online store sales but increases offline store traffic and sales.”
- Elapsed time on first buying triggers brand choices within a category: A virtual reality-based study (2016, background): “Second, some retailers implement the “buy-online pick-up-in-store” practice, thus pursuing the integration of online and offline retail channels (Gallino & Moreno, 2014).”
- Online and Offline Information for Omnichannel Retailing (2016, background): “In fact, many retailers go a step further, allowing customers to complete the transaction online and pick up their order in the store shortly after; recent studies of this buy-online-pickup-instore option (Gallino and Moreno, 2014; Gao and Su, 2016) highlight the importance of availability informati”