Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists

By Ching-Fu Chen, Fuwei Chen. 2010

2,564 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/d77989472917c8453a0105d61a332e5c241b61fb

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In Organizational Behavior and Human Resource Management

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Citations in the corpus

Revisit intention and satisfaction: The role of destination image, perceived risk, and cultural contact (2020, background): “In other words, tourists are satisfied when their comparison of prior expectations and post-travel experiences results in pleasant feelings, and they will be unsatisfied when the result is feelings of displeasure (Chen & Chen, 2010; Cong, 2016).”
Experiential value in branding food tourism (2017, background): “For nostalgia-themed restaurants, Chen et al. (2014) proved the stimulated emotion of nostalgia is the driver for the consumers' perceived value, image and intention, revealing the necessity to manage aesthetics in this type of”
Creative tourism: a preliminary examination of creative tourists’ motivation, experience, perceived value and revisit intention (2014, background): “, 2012) and experience (Chen and Chen, 2010; Tung and Ritchie, 2011) have been identified as three major antecedents affecting tourists revisit intentions.”
Re-examining the relationships among perceived quality, value, satisfaction, and destination loyalty (2018, methodology): “A multidimensional measure of PV encompasses “both the cognitive and affective facets of a product/service, for example, using a fivedimensional construct consisting of social, emotional, functional, epistemic, and conditional responses” (Chen and Chen, 2010: 30).”
Emotions elicited by local food consumption, memories, place attachment and behavioural intentions (2017, background): “Favourable behavioural intentions represent conative loyalty (Chen & Chen, 2010) and include positive word-of-mouth recommendations, paying a price premium, spending more money on a company’s products and services, and remaining loyal (Han & Ryu, 2006).”
Service Fairness, Consumption Emotions, Satisfaction, and Behavioral Intentions: The Experience of Chinese Heritage Tourists (2013, methodology): “Heritage tourism has emerged as one increasingly popular form of tourism (Chen & Chen, 2010).”