The Individual as Agent of Organizational Learning

By Victor J. Friedman. California Management Review, 2002

133 citations recorded by the source corpus.

This article examines the role of the individual as agent of organizational learning, focusing on individuals who are not in top management positions. It examines the critical role played by these individuals through three brief case studies and addresses four questions: What does it mean for an individual to be an agent of organizational learning? What characterizes the agents' behavior? What special skills are necessary in order to be an effective agent of organizational learning? What motivates people to take on this role despite the considerable risks?

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1. Maria Cseh
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Citations in the corpus

• The Relationship between Individual and Organizational Learning: New Evidence from Managerial Learning Practices (2006, background): “In other words, individuals are expected to act as ‘agents’ for organizational learning (Friedman, 2001).”
• The Meaning of Organizational Learning (2015, background): “At the lower (single-loop) level, OL results in developing a rudimentary association between behaviors and outcomes, adapting to the environment, and improving organizational effectiveness (Argyris & Schön, 1978, 1996; Fiol & Lyles, 1985; Friedman, 2001; Lam, 2001; Levitt & March, 1988).”