Developing a scale of hospitableness: A tale of two worlds

By A. Tasci, K. Semrad. 2016

120 citations recorded by the source corpus.

Subfields: Applied Psychology, Marketing

View Paper: https://www.semanticscholar.org/paper/cf85c95ff4c6dbf75d468e5515b886f6b8c41679

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Applied Psychology

1. Xinran Y. Lehto

In Marketing

1. M. Mody
2. Hailian Qiu
3. Boyang Shu
4. Minglong Li
5. Billy Bai
6. Xinran Y. Lehto
7. Courtney Suess
8. Carl A. Boger

Citations in the corpus

• Enhancing hospitality experience with service robots: the mediating role of rapport building (2019, background): “The core of hospitality services is hospitable-ness, referring to “ the positive attitudinal, behavioral, and personality characteristics of the hosts that result in positive emotional responses in guests feeling welcomed, wanted, cared for, safe, and important ” (Tasci & Semrad, 2016, p. 31).”
• Going back to its roots: Can hospitableness provide hotels competitive advantage over the sharing economy? (2019, background): “…10 comprises the overarching layer of hospitality and surrounds the inner layers that 11 comprise the sustenance needs of food, drink, and shelter, the entertainment needs of 12 socializing, learning, and self-actualization, and the need for high quality service 13 (Tasci & Semrad, 2016: see Fig.”